Data, logging and investigations

Data, logging and investigations

Q: What logs and reporting does GuestConnect provide?
A: GuestConnect provides:

§  Per‑visitor access history: who was issued which key, for what period, and at which site.

§  Timestamps aligned with your visitor management system (check‑in and checkout).

§  Integration with network‑side logs (e.g. Aruba Central, Meraki) so security teams can:

§  Correlate visitor identity with IP/MAC activity

§  Investigate incidents, especially in sensitive environments like schools or public venues

GuestConnect’s email logs also provide a secondary trail of credential delivery.

 

Q: How does this help in environments like schools or public facilities?

A: In those environments, it’s critical to know:

§  Who a device belonged to,

§  When it was on the network, and

§  What network segment it used.

GuestConnect, combined with your wireless logs, provides that linkage. If there’s suspicious or illegal activity, you have defensible data to support internal investigation and, if required, law‑enforcement inquiries.


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