Visitor compliance and behavioural change

Visitor compliance and behavioural change

Q: How does GuestConnect help us enforce visitor sign‑in policies?
A: GuestConnect tightens the link between sign‑in and Wi‑Fi:

§  If visitors don’t sign in, they don’t get Wi‑Fi – there’s no alternate shared code to “just give them”.

§  Staff learn that the correct behaviour is to direct visitors to the kiosk or reception, not bypass sign‑in.

§  This improves:

§  Safety and emergency roll‑call data

§  Compliance with internal policies and standards

§  Visibility of who is actually on site

In effect, Wi‑Fi access becomes another lever that supports your visitor policy.

 

Q: Can we still handle genuine exceptions and one‑off cases?
A: Yes. The admin portal allows authorised staff to:

§  Manually create a pass for a one‑off case

§  Quickly terminate access if something changes This maintains flexibility for edge cases without undermining your broader compliance model.


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